Migration of a legacy platform to a modern telephony system

Selection of a high-quality solution considering infrastructure requirements

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What issues were resolved

The company requested the deployment of a modern IP telephony platform with the introduction of mobile technologies and communication systems. The customer also needed to eliminate outdated and implement the latest technologies that meet the criteria: ease of deployment, mobile business applications, modern technologies, ease of scaling the structure.

How they were resolved

After conducting a detailed audit of the telephone network, we proposed a fault-tolerant call management cluster that meets all the technical needs of the customer.
After the successful deployment of the cluster, the company received a centralized call management system and applications, real-time system monitoring, simplified interaction with external service providers, modern terminal equipment, dismantling of bulky PBXs and outdated patch panels, the ability to remotely use internal communications, which in the current environment gives an advantage over outdated analog deployments.

«The primary objective was the deployment of an IP telephony system that would enable centralized equipment management and integration with mobile applications. Thanks to our collaboration with the customer, we managed to complete the project quite quickly»

Engineer ABC.

«Thanks to the work of the ABCommunication team, we received a modern IP telephony system, which allowed us to optimize business processes and significantly improve the level of communication within the company»

customer representative.