Deployment of a Managed SOC for a State-Owned Digital Services Enterprise

About the Customer

A state-owned enterprise responsible for the operation, development, and technical support of critically important government web portals and mobile applications.

Challenge

Before the project began, the customer’s IT infrastructure lacked centralized visibility into security events. This resulted in several critical challenges:

Slow incident response: a lengthy manual incident handling process significantly delayed response times.
Excessive workload on staff: a high volume of false positives overwhelmed security analysts.
Lack of automation: key triage and vulnerability management processes were handled manually, increasing MTTR (Mean Time to Recovery).
Limited scalability: the existing security model could not keep pace with the growing infrastructure and evolving requirements for protecting government data.

Керований SOC для державного підприємства цифрових послуг із централізованим моніторингом кібербезпеки

Рішення

ABCommunication specialists implemented a modern Security Operations Center (SOC) based on the technology stack of Rapid7, CrowdStrike, and IBM QRadar.

The technically driven approach focused on enabling centralized event correlation and deploying real-time incident response capabilities. The selected solutions were chosen for their ability to integrate deeply with the existing infrastructure while ensuring high threat detection accuracy. This enabled the transition to 24/7 monitoring and automated the initial incident triage process without affecting the continuity of government digital services.

Центр операційної безпеки SOC для державного сектору: виявлення та реагування на кіберінциденти в реальному часі

Implementation Stages

The main implementation stages included:

Technical requirements definition: a detailed audit of the infrastructure and analysis of the customer’s business processes.
Pilot project execution: testing and validation of the selected technology solutions.
Delivery and deployment: logistical support and software installation.
Implementation: system configuration, integration of event sources, and launch of escalation processes.

Result

The implementation of a SOC based on Rapid7, CrowdStrike, and IBM QRadar enabled the customer to achieve the following results:

Cost optimization: operational costs of maintaining the SOC were reduced by 30% due to process automation and a lower share of manual work.
Response efficiency: incident detection and response time were reduced by at least 50%.
Analytics quality: the number of false positives was significantly reduced, allowing teams to focus on critical threats.
Scalability: a resilient system was built, ready for further expansion of infrastructure coverage and integration of new data sources.

“The solution operates stably, significantly improves the level of cybersecurity, and substantially reduces the likelihood of threat realization. The project team demonstrated a high level of expertise and support.”